Sales Operations Specialist - Merrimack NH

Venair (www.venair.com) is a global manufacturer of silicone hoses, flexible silicone shapes, and high purity tubing used in the Biotechnology, Food, Pharmaceutical and Industrial markets. The company holds ISO 9001, ISO TS16949, ISO 14001 and EMAS certifications, among others.

We provide innovative, custom, solutions according to our customers' needs in order to solve complex fluid conveyance problems to critical industries. Venair was established in 1986 and currently has 33 sales offices distributed throughout Europe, Africa, Asia, and North America; 5 manufacturing centers; 2 warehouses in NA and employs more than 350 people around the world.

Due to our growth and rapid international expansion plans, we are seeking a Sales Operations Specialist for our Merrimack, New Hampshire branch. This opportunity is to be an initial member of a growing sales team and office with highly ambitious expansion plans. This is an in-office role reporting directly to the General Manager, North America.

The main tasks and responsibilities for this role are to:

• Lead generation and cold-calling prospective customers
• Develop and maintain long-term customer relationships
• Perform business generation activities in conjunction with the Outside Sales team
• Provide sales administration support to Outside Sales
• Prepare and process sales quotations
• Utilize the company’s CRM and the ERP systems to maximize efficiency and effectiveness
• Other sales, administrative, and special projects as needed

The essential requirements for this position are listed below:

• Experience in sales, customer service, manufacturing, operations, technical products, or related experience: 2-3 years required
• Business software knowledge and experience, including MS Office, ERP and CRM (SAP and Salesforce experience preferred)
• Highly organized and disciplined approach to daily tasks
• Willing to interact and communicate with an international team (Spanish speaking a plus - courses offered)
• Highly developed communication skills – internally and externally
• Willing to train and develop the right candidate whose skills and ambition fit the current growth plan
• Flexibility
• Authorized to work in the U.S (Permanent residents and US citizens)